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Financial Integrity9 min readOctober 31, 2026

How to Do Flipkart Marketplace Settlement Reconciliation Step by Step

Turn the Flipkart settlement report into a simple Expected vs Actual check — and stop losing money to unnoticed deductions.

EC
Engineering & Product Team
ecommercetool.io Core Architects

1. Why Flipkart Settlement Reconciliation Matters

This guide shows how to do Flipkart marketplace settlement reconciliation step by step. Flipkart pays you after deducting commission, fees, GST on those fees, TCS and TDS — and returns are often adjusted in a later payout cycle. If you only watch the bank credit, you cannot tell whether a lower amount is a normal deduction, a return adjustment, or an error.

Marketplace settlement reconciliation means one thing: for every order, compare what you should have received (Expected) with what actually reached your bank (Actual), and investigate every difference. Done weekly, it takes minutes; done once a year, it becomes impossible.

The reconciliation rule

Difference = Actual Payout − Expected Payout. Zero (within ₹1 rounding) means matched. Anything else needs a reason you can write down.

2. Step 1: Download and Read the Flipkart Settlement Report

In Seller Hub, open the Payments section and download the settlement / payment report for the cycle you want to check. Export it as a spreadsheet so each order sits on its own row.

You do not need every column. For reconciliation you need these fields for each order:

Order ID / Order Item ID
Sale amount (selling price paid by the customer)
Marketplace fees (commission, fixed fee, collection fee, shipping fee) and GST on fees
TCS and TDS deducted
Refund / reverse shipping lines for returned orders
Settlement value and NEFT / UTR reference with payout date
Match on Order ID, not amount

Two orders can have the same value. Always join the settlement report to your order list using the Order ID.

3. Step 2: Verify Every Flipkart Commission and Fee Deduction

Flipkart commission and fee deductions, line by line

Recalculate each deduction from your category rate card and compare it with the report. The example below uses illustrative rates for a ₹799 apparel item (5% GST) — your category, price band, weight and zone will change the numbers.

TCS (0.5% since July 2024) and TDS under Section 194-O (0.1% since October 2024) are not costs — they are tax credits you can claim. Track them separately so they do not look like missing money.

Shipping fee is billed on the higher of actual and volumetric weight. A wrong weight on the courier side is one of the most common reasons a deduction does not match.

Illustrative example only — use your own Seller Hub rate card
Line itemBasisAmount
Selling pricePaid by customer₹799.00
Commission10% of selling price (illustrative)− ₹79.90
Fixed feePer order− ₹25.00
Collection fee2% of selling price− ₹15.98
Shipping feeWeight + zone slab− ₹70.00
GST on fees18% of ₹190.88− ₹34.36
Marketplace settlement₹573.76
TCS (GST)0.5% of taxable value ₹760.95− ₹3.80
TDS (Sec 194-O)0.1% of gross sale− ₹0.80
Expected bank credit₹569.16

4. Step 3: Build Expected vs Actual and Classify Each Order

For every order, write the Expected value from your calculation and the Actual value from the report. Then classify the difference with simple, consistent rules:

Status rules used by the ecommercetool.io Settlement module
StatusRuleWhat to do
MATCHEDDifference within ±₹1Nothing — close it
UNDERPAIDActual lower than ExpectedCheck fees, weight, return adjustments
PARTIALActual is 60% or less of ExpectedLikely a split or pending payment — wait one cycle, then raise a ticket
OVERPAIDActual higher than ExpectedCheck for a later recovery or reversed refund

5. Step 4: Handle Returns and Cross-Cycle Adjustments

A returned order may show a positive payout in one cycle and a negative refund line in the next. Reconcile at order level across cycles, not cycle by cycle, or every return will look like an error.

Mark returned orders in your returns log, record the reverse shipping charged, and check whether the refund deduction equals the original credit.

Do not double count

If a refund line and a fresh credit for the same Order ID land in different cycles, net them together before flagging an underpayment.

6. Step 5: Raise Disputes With Evidence

List every UNDERPAID order with Order ID, expected value, actual value and the difference
Attach the rate card line you used and, for weight issues, a photo of the packed parcel on a scale with dimensions visible
Raise a Seller Hub ticket and note the ticket ID against the settlement record
Re-check the next cycle and close the record only when the money arrives

7. Reconcile Flipkart Settlements Faster With ecommercetool.io

The free Settlement Reconciliation module calculates the expected settlement from your logged orders, compares it with the payout you enter, and labels every record as Matched, Underpaid, Overpaid or Partial. You can store the UTR / NEFT reference or dispute ticket ID on each settlement.

All data stays in your browser — your payouts and margins are never sent to a server.

Log orders in /orders and returns in /returns
Enter each payout in /settlements with its UTR reference
Filter UNDERPAID records and raise tickets in one sitting
Export GST summaries from /reports for your accountant

8. Key Takeaways

Reconcile every order: Expected vs Actual, matched on Order ID
Recalculate commission, fixed, collection and shipping fees plus 18% GST on fees
Treat TCS and TDS as claimable credits, not losses
Net returns across payout cycles before flagging errors
Reconcile weekly so disputes stay inside the claim window

Frequently asked questions

What deductions appear in a Flipkart settlement?

Typically commission, fixed fee, collection fee and shipping fee, 18% GST on those fees, TCS and TDS, plus refund and reverse-shipping lines for returned orders. Exact rates depend on your category rate card.

Are TCS and TDS a loss for the seller?

No. TCS (0.5% under GST) and TDS under Section 194-O (0.1%) are tax credits. Track them separately and claim them; do not treat them as missing money.

How often should I reconcile Flipkart settlements?

Reconcile every payout cycle, ideally weekly, so disputes are raised while the claim window is still open.

Why does a returned order look underpaid?

Returns are often adjusted in a later payout cycle. Net the original credit and the refund line for the same Order ID before flagging an underpayment.

Free tools for this guide

Try it with your own numbers

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